BB Glow Academy Refund Policy | BB Glow Academy | BB Glow and Hyaluron Pen Courses
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Refund Policy

BB Glow Academy makes every effort to accurately display the colors, features, specifications, and details of the products available on the site. However, there is no guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and electronic displays may not accurately reflect the actual colors and details of the products. All products are subject to availability, and BB Glow Academy cannot guarantee that items will be readily in stock. BB Glow Academy reserves the right to discontinue any products at any time for any reason. Prices for all products are subject to change.


All orders are shipped from the USA. The processing time of your order is 7 business days.

For international customers: Make sure the items are admissible to your country before completing the transaction. The buyer is responsible for any international customs duties and/or taxes. If you need any additional paperwork for customs clearance, you need to send us a request via email.

For US customers: Due to the high value of the package, it will require a signature at delivery.

For all buyers: If the package is returned as unclaimed/wrong address/duties and/or taxes not paid/refused or if the customs authority denies the admission of the items to your country and returns the package to a sender, we will charge a 10% restocking fee and in this case the shipping cost is not refundable.

Pricing, Payments, and Refund Policy

All sales are final, and no refund will be issued.

BB Glow Academy reserves the right to refuse any order placed through the Site. BB Glow Academy may, at its sole discretion, limit, or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. BB Glow Academy reserves the right to limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers, or distributors.

Purchases and Payments:

We accept the following forms of payment:
American Express

Clients agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. Clients further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so transactions may be completed, and contact clients as needed.

Sales tax will be added to the price of purchases as deemed necessary. BB Glow Academy may change prices at any time. All payments shall be in U.S. dollars.

Product Usage Precautions:

1. Use of cosmetics should be discontinue and immediately contact a dermatologist if any of the following occurs:

The appearance of abnormalities such as red spots, swelling or itching during usage;

if the affected area has the above symptoms due to direct sunlight;

2. Do not apply products to areas with scratches and/or areas with abnormalities such as eczema and/or dermatitis.

3. If the products get into your eyes, wash immediately.

4. Storage Precautions:

– Make sure to close the plug after use;

– Keep out of reach of children;

– Store in cool and dry place at room temperature

– Avoid direct sunlight

5. This product is the best if used within seven (7) days after opening.

6. Shake well before usage.

Disclaimer: This product is sold “As Is”. Buyers agree to be held solely responsible for this product once they purchase it. In no event shall we be held liable for any direct, indirect, punitive, incidental, special consequential damages to property or life whatsoever arising out of or connected with the use or misuse of these products.

Course Policy

Before considering any training course, read through the course description and payment policy.

Who can take this course?
Estheticians, cosmetologists, microneedling technicians, and medical professionals looking to earn extra income. It is the student’s responsibility to research the local and state laws regarding licensing and operation. BB Glow Academy is in no way responsible for legal advice regarding laws that govern city, county, state or country.

Deposits & Refunds:

Any and all deposits are non-refundable. These deposits guarantee a reserved space in the selected lessons. Final payment of all selected courses are due on the day of the course. Failure to finalize payment will result in removal from the course date.

Rescheduling requests due to illness, accident or emergency prior to your course date must be submitted in writing. An allowance for rescheduling to another course date within 90 days with no penalty to deposit or tuition shall be given; there is only one allotment for course rescheduling. Optional dates for rescheduling are based on availability.

BB Glow Academy reserves the right to change or cancel any courses due to exigent circumstances. In the case of such a situation, alternative course dates will be made at a 10% discounted rate. Conversely, a full refund may also be selected. Refunds may take 7-10 days to process.

Before course completion, note that there are NO refunds on any completed courses. – If the student cancels the day of course start, there will be NO refund. If the student gets halfway through a course and must abandon the rest of the course, there will be NO refund.

Tuition fees and online store prices may be subject to change.

Copyright, Training Manuals & Intellectual Property:

All BB Glow Academy training materials, including – but not limited to – online training, self-paced or classroom training manuals, and training exercises are protected by copyright, and cannot be used by any other party without the express permission of BB Glow Academy.

BB Glow Academy is the author of and is therefore entitled to own the copyrights and intellectual property derived therefrom training manuals, downloadable forms, books, films, lectures, online courses, curriculum, and any other copyrighted materials of any and all nature or kind and in any and all format developed by Katrina Morozova and/or BB Glow Academy.

Any replication of course materials, forms, manuals, training courses, or any intellectual property gained from BB Glow Academy for any reason may be subjected to legal action. Should any training materials be lost during the duration of the course, BB Glow Academy is not responsible or obligated to provide an additional training manual. Should BB Glow Academy choose to provide an additional manual, it may be subject to a fee.

Post-Coursework & Certification:

If, for some reason, the instructor feels like work completed by the student is sub-par and does not meet the industry standards, the instructor has the right to refuse to award certification. Post-coursework may be required to achieve the final certification.

In-Person Masterclasses Rules & Regulations:

Due to insurance liability and safety regulations, no one is allowed into the classroom in the students’ company other than the students’ models; no unattended children are allowed. Models must be at least 18 years of age to participate.

No food or beverages are permitted in the classroom.

Lunch break is one hour. All students are to arrive back promptly to ensure the class will resume on time without disturbances. It is the responsibility of all students to clean their individual stations at the end of each day of training and throw away any garbage accrued throughout the day.

Online Products Return Policy:

All sales are final if the product was used. Exchanges will be offered if products remain unused and are in the original packaging. BB Glow Academy stands behind its high-quality products and believes in good customer service. If a damaged item is received, please contact customer service for assistance.

All items will be shipped within 7 business days so long as it is in stock. Items out of stock will be back-ordered and shipped as soon as it arrives.

BB Glow Academy reserves the right to correct any errors or mistakes in pricing, even if payment has been requested and/or received.

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